// FRANKLIN LEGAL & SUPPORT

Shipping Policy

Last updated: 27 July 2026

Shipping coverage

We provide shipping throughout Malaysia.

Shipping carriers

Orders are delivered through suitable shipping partners to ensure reliable delivery times and service quality.

Estimated delivery time

Delivery times vary depending on the destination:

  • Major cities: 1–3 business days.
  • Other areas: 3–7 business days.

Delivery times may be affected by public holidays, weather conditions, or other unforeseen circumstances beyond our control.

Shipping fees

Shipping fees are calculated based on the selected shipping carrier and will be displayed during checkout.

Free shipping

Orders that reach the free-shipping threshold shown at checkout qualify for free shipping.

Upon receiving your order

Please inspect your package before accepting delivery. If you receive a damaged, incomplete, or incorrect order, please contact our Customer Service team immediately for assistance.

Contact us

If you have any questions about your delivery, please contact us at team@sjysports.asia.